Here at Flyerzone, our expertise in printing comes from many years of experience and constantly improving processes. However, one organisation that may look to very quickly upgrade its printing service is the National Lottery, which has misled its 24th customer into believing that she’d won big on a scratchcard.

Esme Arbous, 69, believed she could retire very happily indeed after she discovered a winning number eight on a scratchcard; the “win” entitled her to the £80,000 jackpot. However, she was saddened to hear that she had only, in fact, won £2.

Lotto officials told her that the blurred printing was actually a number three, and the watermark behind it was causing the problems. Camelot, which operates the cards, is now taking up the case with off-site scratchcard printers.

Esme revealed to the Daily Mirror that she had hoped to give a lot of the money she believed she’d won to charity. “We had already thought about it,” she said. “We wanted to give at least £15,000 to children’s homes. I sent a picture of the card to my son and he said ‘wow mum, you’ve got to send it off’.”

A spokesman for Camelot revealed that the 24 suspicious cards had come from a print run of over 17 million, but added that other processes are coming into place to prevent a repeat. “We’re currently speaking to the supplier that manufactures our scratchcards to minimise the risk of this happening in the future, but please be advised that this does not affect the integrity of the game,” the organisation claimed.